Privacy Policy

1. Who We Are

Salvington Landscapes is a hard landscaping contractor based in Worthing, West Sussex. We are the data controller responsible for your personal data collected through this website.

2. What Personal Data We Collect

We collect personal data only when you voluntarily submit our contact form. The data collected includes:

• Full name — to address you correctly in our response.
• Email address — to reply to your enquiry.
• Phone number — to contact you about your project (if provided).
• Message content — the details of your landscaping enquiry.

We do not collect any special category data (such as health information) and we do not knowingly collect data from children under the age of 16.

3. How We Use Your Personal Data

We use the personal data you provide solely to:

• Respond to your enquiry or request for a quote.
• Arrange site visits or follow-up consultations.
• Provide the landscaping services you have requested.

We will not use your data for unsolicited marketing, and we will not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Legitimate interests — responding to enquiries you have initiated and managing our business relationship with you.
• Contract performance — where you have engaged us to carry out landscaping work, processing is necessary to fulfil that contract.
• Consent — where you have explicitly agreed to us contacting you (for example, by submitting our contact form).

5. How We Store Your Data

Enquiries submitted through our contact form are received directly into our business inbox. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure, including:

• Secure, encrypted email transmission (TLS).
• Access restricted to authorised personnel only.
• No storage of payment card data on our systems.

Our website is hosted on servers located within the United Kingdom and/or the European Economic Area. If data is ever transferred outside these regions, we will ensure appropriate safeguards are in place.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Enquiries that do not lead to a project — deleted within 12 months of last contact.
• Enquiries that lead to a completed project — retained for up to 6 years from project completion to comply with our legal and tax obligations under UK law.

After these periods, your data will be securely deleted or anonymised.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use the site.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete data.
• Right to erasure — you may ask us to delete your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at . We will respond within one calendar month.[email protected]. We will respond within one calendar month.

9. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the UK's supervisory authority:

10. Third-Party Links

Our website may contain links to third-party websites (for example, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: